VoIP, or Voice over Internet Protocol, is a way of converting analog audio signals (like what you hear when you talk on the phone) into digital data that can be transmitted and received over the Internet, allowing this data to be used in the same way most electronic data can today; in applications and systems, and enabling new features never before possible.
How is this useful to business? VoIP can transform an Internet connection anywhere on the planet into a way to place free phone calls. Whether you’re using a network-connected VoIP telephone handset or your WI-FI or Cellular-connected Smartphone, Tablet or Laptop, the practical benefits include the ability to use VoIP software and apps that to make Internet phone calls, bypassing the phone company (and its charges) entirely while dramatically improving communications accessibility.
Simply put, VoIP is basically a “better mousetrap”, enabling amazing new availability, collaboration and accessibility features along with real cost savings.